📑 Refund & Return Policy (Política de Devoluciones y Reembolsos)

Company Name: RageBear
Website: ragebear.store
Email: ragebeargar@gmail.com

Last updated: [pon la fecha que publiques]

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1. Right of Withdrawal (EU Consumers)

If you are a customer in the European Union, you have the legal right to cancel or return your order within 14 days of receiving it, without giving any reason.

• To exercise this right, you must notify us in writing (email is sufficient) before the 14-day period expires.

• You then have 14 additional days to return the product.

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2. Conditions for Returns

To be eligible for a return:

• The item must be unused, in the same condition you received it, and in its original packaging.

• Certain goods are non-returnable for hygiene reasons (e.g., intimate products, personal care items, customized goods).

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3. Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 14 days after receiving the returned item, to your original method of payment.

• If the item was defective, damaged, or incorrect, you will receive a full refund including shipping costs.

• If returning for other reasons (change of mind), the original shipping costs are non-refundable.

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4. Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need to exchange your product, contact us at ragebeargar@gmail.com.

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5. Return Shipping

• You are responsible for paying your own return shipping costs unless the item was defective or incorrect.

• We recommend using a trackable shipping service.

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6. How to Initiate a Return

To start a return, contact us at:
📧 ragebeargar@gmail.com with your order number, the item, and the reason for the return.

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7. Contact

If you have any questions about this Refund & Return Policy, please contact us:
📧 ragebeargar@gmail.com
🌍 ragebear.store